Shell88 Terms and Conditions – Complete Platform Usage Guide

1Acceptance of Terms

Welcome to shell88, the trusted online gaming platform for Malaysian players. These Terms and Conditions ("Agreement") govern your use of shell88.onl and all services provided under the shell88 brand.

By accessing, registering for, or using any part of the Shell88 platform, you explicitly agree to be bound by this Agreement. If you do not agree with any part of these terms, you are requested not to use our platform.

Shell88 reserves the right to update these Terms and Conditions at any time without prior notice. The latest version will always be available on this page with a clearly displayed update date. Continued use of the platform following any amendment constitutes acceptance of the revised terms.

2Eligibility & Account Registration

To register and use shell88 services, you must meet the following eligibility criteria:

• Minimum age requirement: You must be at least 18 years at the time of registration. shell88 enforces a zero-tolerance policy against underage gambling.
• Location: You must be located in a jurisdiction where access to online gaming platforms is permitted under the local laws applicable to you.
• Legal capacity: You must have full legal capacity to enter into a binding agreement.
• One account per individual: Each individual is permitted to hold only one active account at shell88. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts.
• Accurate information: All information provided during registration must be truthful, accurate, and current. shell88 reserves the right to request identity verification (KYC) at any time.

Shell88 reserves the right to reject registration applications or close existing accounts if there is reasonable cause to believe that eligibility criteria have not been met.

3User Account & Responsibilities

Once your shell88 account has been successfully registered, you are fully responsible for all activity that occurs under that account.

• Password confidentiality: You are required to keep your password and account login details confidential. Do not share this information with anyone, including family members.
• Account security: You are encouraged to enable two-factor authentication (2FA) for an added layer of security on your account.
• Reporting suspicious activity: If you notice any unauthorized access to your account, please contact Shell88's support team immediately.
• Latest information: You are responsible for ensuring that the personal information in your profile is kept up to date, especially the email address and phone number used for verification.
• Personal use only: Your Shell88 account is for your personal use only. You are prohibited from using your account on behalf of others or for commercial purposes without written consent from Shell88.

Shell88 will not be held liable for any losses arising from your failure to keep your account login credentials secure.

4Deposit & Payment Methods

Shell88 accepts a variety of popular and secure deposit methods for the convenience of Malaysian players:

• Local bank transfer (FPX) – all major Malaysian banks
• TNG eWallet (Touch 'n Go)
• GrabPay
• Boost eWallet
• Cryptocurrency (Bitcoin, USDT)

Deposits are typically processed within less than 10 minutes. All deposits are subject to the following conditions:

• Verified account: Deposits may only be made to Shell88 accounts that have completed the KYC verification process.
• Personal funds: You must only deposit funds that are legally your own. Shell88 reserves the right to request proof of source of funds ownership when necessary.
• Deposit limit: Minimum and maximum deposit limits vary by payment method and account tier. Full details are available on the Deposit.
• Currency: All transactions at shell88 are in Malaysian Ringgit (MYR) unless otherwise stated.
• No deposit fees: shell88 does not charge any fees for deposits. However, your payment provider may impose their own charges.

5Withdrawal

Shell88 processes withdrawals quickly and transparently. Here are the withdrawal terms and procedures you need to know:

• Minimum withdrawal limit: The minimum amount per withdrawal is RM 50.
• Mandatory KYC verification: All withdrawals require a fully verified account. The KYC process is typically completed within 24 hours of document submission.
• Withdrawal method: Withdrawals will be processed to the same payment method used for your deposit. In certain cases, withdrawal via local bank transfer is also available.
• Processing time: Regular members – 1 to 3 hours; VIP members – priority processing within 30 minutes.
• Daily withdrawal limit: Daily withdrawal limits vary by membership tier. VIP members enjoy higher withdrawal limits.
• Bonus withdrawal: Before withdrawing funds earned from a bonus, the associated wagering requirement (rollover) must first be met.

Shell88 reserves the right to delay or hold withdrawals while a security review is conducted, particularly for new accounts or unusual transactions. This is a protective measure in the interest of players.

6Bonuses & Promotions

Shell88 offers a wide range of bonuses and promotions designed to enhance your gaming experience. All bonuses are subject to the following terms:

• Wagering requirement (rollover): Every bonus has a clearly stated wagering requirement. For example, a 150% deposit bonus carries a 20x wagering requirement on the total (deposit + bonus).
• Validity period: Bonuses must be used within the specified validity period. Unused bonuses will expire automatically after the expiry date.
• One active bonus at a time: Only one active bonus is permitted at any given time. You may not combine two different promotions unless otherwise stated.
• Eligible games: Some bonuses are only eligible for specific game categories (e.g., slots only). Please check the specific promotion terms before using a bonus.
• Bonus withdrawal limit: Winnings obtained from free spins may be subject to a maximum withdrawal limit. Full details are available on the Promotions.
• One bonus per household: Promotions are limited to one account per household, IP address, and device. Attempting to claim multiple bonuses using different information is considered fraud.
• Shell88's rights: shell88 reserves the right to modify, suspend, or cancel any promotion at any time. Players who have already received a bonus will not be affected by changes made after that bonus was claimed.

7Game Rules

All games available at shell88 are operated under fair and transparent rules. Players are required to follow these guidelines while playing:

• Final decision: Game results recorded by Shell88's servers are final and binding. In the event of a discrepancy between the display on your device and the server records, the server records shall prevail.
• Technical disruption: If a game is interrupted due to a technical issue on Shell88's end, any affected bets will be fully refunded to your account balance.
• Prohibition on third-party software: The use of bots, automation software, or any tool that provides an unfair advantage in games is strictly prohibited.
• Wagering limit: Every game has its own minimum and maximum betting limits, displayed before the game begins.
• Game fairness: All slot and casino games at shell88 use an independently audited Random Number Generator (RNG) to ensure every outcome is random and fair.

8Responsible Gaming

Shell88 is fully committed to responsible gaming practices. We believe that gaming should remain a fun source of entertainment, not a financial burden or source of stress.

We provide the following responsible gaming tools to help players stay in control:

• Deposit limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss limit: Set a maximum loss limit for any given time period.
• Temporary account pause: Request a break from the platform for 24 hours, 1 week, or 1 month whenever you feel the need.
• Self-exclusion: Players who wish to stop playing permanently may apply for self-exclusion, which will block access to their account indefinitely.

For more information and support resources, please visit the Responsible Gaming us.

9Account Closure & Suspension

Shell88 reserves the right to close or suspend any player's account under the following circumstances:

• Violation of any section of these Terms and Conditions
• Fraud, identity falsification, or providing false information during registration or KYC
• Attempts to hack, attack, or manipulate the shell88 system
• Abuse of the bonus or promotions system
• Involvement in money laundering activities or suspicious financial transactions
• Self-closure request by the player
• Death of the account holder (the account will be frozen pending the settlement process)

If an account is closed due to a terms violation, shell88 reserves the right to forfeit all bonus balances. For valid deposit balances, a refund will be processed once the investigation is complete and no fraud is confirmed.

Players who wish to voluntarily close their account may contact the shell88 support team via Live Chat. All valid balances will be processed for withdrawal within 3–5 business days.

10Liability Limits

Shell88 provides its online gaming platform on an "as-is" basis and makes no guarantees regarding uninterrupted availability or complete absence of errors.

• Shell88 is not liable for any indirect, consequential, or special losses arising from the use of the platform.
• Shell88 is not responsible for losses caused by technical failures beyond our control, including internet outages, power disruptions, or natural disasters.
• Players are solely responsible for ensuring that their use of the shell88 platform is lawful under the regulations applicable to them in their location.
• Shell88's maximum liability to any player shall not exceed the total net deposits made by that player in the preceding 12-month period.

11Amendment to Terms and Conditions

Shell88 reserves the right to modify, add, or remove any section of these Terms and Conditions at any time. When significant changes are made, we will:

• Updating the "Last Updated" date at the top of this page
• Sending notifications to active players via email or in-platform alerts
• Providing at least 7 days' notice before significant changes take effect

Continued use of the shell88 platform following any amendment to these Terms and Conditions constitutes your acceptance of the revised terms. If you disagree with any changes made, you have the right to close your account and withdraw your valid balance.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, do not hesitate to contact the Shell88 team:

• Live Chat: Available 24/7 directly from the shell88 platform
• Support email: [email protected]
• Telegram: shell88 Telegram support channel (details available in-platform)

Our support team is fluent in Malay and English and is available to assist you at any time. Average email response time is within 4–6 business hours.